
The communication gap between managers and their employees widens when delivering criticism.
Studies show that managers consistently fail to deliver corrective feedback clearly. This failure often leads to misunderstandings, negatively affecting performance and is a major cause of employee dissatisfaction and HR concerns.
Reference Source: How Managers Undermine Themselves When Giving Negative Feedback
Date of Input: 26/06/2024 | Updated: 13/08/2024 | amira.rahim

Universiti Putra Malaysia
43400 UPM Serdang,
Selangor Darul Ehsan,
Malaysia