In his book titled 'The 7 Habits of Highly Effective People', Stephen Covey states that there are many of us who do not listen effectively. We listen with the intent to respond and not to understand. We need to be active listeners.
You may spend a lot of time honing your interpersonal skills, but did you realize that listening skills are also part of the communication component that needs to be mastered?
https://www.leaderonomics.com/ms/videos/kepimpinan/pendengar-yang-aktif-10-cara-terbaik
Date of Input: 11/05/2023 | Updated: 11/05/2023 | ma_husaini
Universiti Putra Malaysia
43400 UPM Serdang,
Selangor Darul Ehsan,
Malaysia